2016 Sentara Heart Annual Report

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Sentara Heart Annual Report

It is with great pleasure that we share the 2016 Sentara Heart Annual Report with you. We are exceptionally proud to highlight some of the accomplishments of cardiac services across all Sentara Heart locations.

In 2016, we marked the 10-year anniversary of the opening of Sentara Heart Hospital, the region’s only dedicated heart hospital. For the 16th consecutive year, Sentara Heart was listed as a top 50 heart program by U.S. News & World Report. We are proud of this achievement as our cardiac program vies against more than 5,000 hospital programs nationwide for this recognition, including the most prestigious academic medical centers in the country.

The Sentara Heart network of hospitals and cardiac services impacts all of the communities that we serve. The care we provide wouldn’t be possible without the collaborative efforts of our 28,000-plus team members. Our world-class heart specialists strive for excellence in quality, customer care and safety every day. Each Sentara Heart service continues to uphold our long-standing reputation for clinical distinction with a proven record of exceptional patient outcomes. Ten of our hospitals have been recognized by the American College of Cardiology Foundation’s National Cardiovascular Data Registry and the American Heart Association for their outstanding treatment of patients with acute myocardial infarction.

Our two regional councils ensure exceptional quality at more than 100 care sites across our health system. The councils’ oversight and national benchmarking allow our care teams to identify areas of improvement, implement timely action plans and share standardized best practices across all Sentara Heart locations. This focus fosters the highest possible care processes and appropriate cardiac programs at our hospitals and cardiac service sites.

In 2016, we expanded the successes of some of our most respected and sought- after cardiac care programs and innovations. These successes include, but are not limited to, the following:

Sentara Heart’s non-invasive testing program partnered with IBM Watson to analyze structured and unstructured medical information. This involvement put Sentara Heart at the leading edge of a digital revolution to seek innovative ways to improve patient care.

Our electrophysiology (EP) team was one of the first in Virginia to offer the world’s smallest leadless (wire-free) pacemaker that is implanted directly into the heart with a catheter. Our team of electrophysiologists and cardiothoracic surgeons continue to provide a unique comprehensive program to address cardiac rhythm disorders, such as atrial fibrillation. Our EP program is among the busiest in the country.

Our structural heart program remains one of the nation’s most successful transcatheter aortic valve replacement (TAVR) centers.

The cardiothoracic surgery program reached an important milestone with 50,000 open heart cases.

Cardiac research also continues to be an important focus. Our heart experts are actively participating in numerous studies. This gives patients access to the latest emerging technologies while simultaneously improving cardiac care.

We are committed to the provision of safe, effective and quality cardiac care for the best value. As we move toward the alignment of cardiac and vascular services within Sentara Healthcare, we will continue to provide comprehensive and innovative care to this unique population of patients.

We encourage you to learn more about our nationally recognized innovative programs and services highlighted in this year’s annual report.



Ken Armstrong
Senior Divisional Vice President
Sentara Cardiac Service Line

Thomas Klevan, MD
Medical Director
Sentara Heart

Audrey Douglas-Cooke
Vice President
Sentara Heart Hospital